Garanti BBVA International (GBI) is seeking an experienced Business Analyst to support the implementation of its new cloud-native Core Banking platform as part of its Retail Banking Transformation Program.

The Business Analyst will play a key role in translating business requirements into functional solutions, supporting solution design, coordinating implementation activities, and ensuring successful delivery of retail banking products including current accounts, savings accounts and deposits.

The successful candidate will work closely with Business Owners, Operations, Technology, Implementation Partners and Vendor specialists throughout the entire implementation lifecycle. As a senior Business Analyst, you are proactive and contributing to both the analysis phase as well as the execution phase.

Key Responsibilities:

• Collaborate with business stakeholders to understand their needs, challenges, and objectives.

• Translate business requirements into clear, concise, and testable functional specifications.

• Work closely with developers, architects, and QA teams to ensure solutions meet business expectations.

• Analyze and model business processes to identify areas for improvement and automation.

• Support project planning, including scope definition, timeline estimation, and risk assessment.

• Facilitate workshops, interviews, and meetings to gather and validate requirements.

• Assist in user acceptance testing (UAT) and ensure successful solution delivery.

• Maintain documentation including business requirements, process flows, and user guides.

• Monitor and report on project progress, issues, and risks.

• Team player as we work with local and near shore teams as well as vendors

• Conduct functional (smoke) tests and analyses to ensure that applications in scope meet or exceed specified standards and business requirements. Drafts, revises and approves functional and smoke test plans to ensure alignment with change management processes. Coordinates with users to plan user acceptance testing. Ensures that system tests are successfully completed and documented. Maintain a Release Calendar for application changes.

• Is aware of risks involved in respect of the required changes and proposes solutions to mitigate them.

• Is aware of security aspects with respect to information security and proposes solutions to mitigate them.

• Provides suggestions to improve application lifecycle management and change management processes within the practice.

Who are we looking for?

You are an experienced banking professional with a strong understanding of retail banking products, core banking systems and end-to-end banking operations. You enjoy translating business needs into practical solutions and have a structured, analytical approach to solving complex challenges. You thrive in collaborative, cross-functional environments, working closely with business, operations, finance, compliance and technology teams to deliver successful outcomes. You are comfortable working in an Agile environment, take ownership of your work and communicate confidently with a wide range of stakeholders. With a proactive mindset and a keen eye for detail, you can balance operational excellence with the bigger picture, helping to deliver complex change initiatives from design through to implementation and go-live.

Skills/Qualifications:

• Retail Banking Knowledge: Strong understanding of current and savings accounts, term deposits, interest calculation, fees and charges, account lifecycle management, retail payments, banking operations, customer servicing, and regulatory requirements.

• Core Banking Experience: Hands-on experience implementing modern core banking platforms (preferably Mambu, Thought Machine, or Pismo), with strong knowledge of SaaS-based core banking solutions.

• Finance and Accounting Expertise: Experience configuring core banking products, accounts, interest, fees, accounting rules, GL mappings, account lifecycle, ledger postings, authorization holds, and financial accounting processes.

• Product Configuration: Ability to define and configure banking products, customer eligibility, business rules, product lifecycle events, and accounting configurations with a configuration-over-customization approach.

• Integration Analysis: Experience defining integrations between core banking and enterprise systems, including payment hubs, sponsor banks, SEPA infrastructure, CRM, channels, reporting, regulatory, and data platforms.

• Data Migration & Analysis: Knowledge of data mapping, customer, account, balance, and historical transaction migration, including validation of migration results.

• Business & Process Analysis: Expertise in functional analysis, process modelling, gap analysis, business rules, user stories, acceptance criteria, and optimization of banking operations.

• Payments Knowledge: Working knowledge of SEPA Credit Transfers, SEPA Instant Payments, payment lifecycle, account postings, reconciliation, and sponsor banking models.

• Testing & Quality Assurance: Experience supporting test preparation, SIT, UAT, regression testing, defect management, production validation, and business acceptance testing.

• Agile Delivery: Experience working in Agile environments using Scrum, Sprint Planning, Backlog Refinement, Jira, Confluence, and user story management.

• Stakeholder Management: Strong communication and facilitation skills with the ability to collaborate across business, operations, finance, compliance, architecture, integration teams, implementation partners, and vendors.

• Project Delivery: Experience supporting end-to-end implementation activities including functional design, environment readiness, sprint execution, go-live preparation, hyper-care and project governance.

Preferred Experience:

• 5–10+ years as a Business Analyst in Retail Banking or Digital Banking transformation programmes.

• Proven experience delivering at least one end-to-end Core Banking implementation, preferably (Mambu, Thought Machine, or Pismo)

• Experience working with SaaS, API-first and cloud-native platforms.

• Experience with composable banking architectures and microservices-based ecosystems.

• Familiarity with Mambu, Thought Machine, or Pismo product configuration, lending/deposit models, and accounting concepts is highly desirable.

• Experience working with implementation partners and third-party vendors.

Personal Competences:

• Strong analytical and problem-solving skills.

• Excellent stakeholder management and workshop facilitation abilities.

• Clear written and verbal communication, with the ability to explain complex topics to both business and technical audiences.

• Proactive, delivery-oriented mindset with attention to detail.

• Comfortable working in cross-functional, multicultural Agile teams.

• Able to balance business priorities with technical constraints and drive pragmatic decisions.

What we offer.

• Becoming part of a dynamic team in an international working environment.

• 30 vacation days.

• 13th Month.

• 8% holiday payment

• Laptop and Mobile phone.

• Annual extra appreciation payment.

• Pension Plan - Defined contribution scheme

• Collective Health Insurance – discount on additional health insurance.

• Educational budget and access to Coursera trainings

Our organization:

Work at Garanti BBVA International
Garanti BBVA International (“GBI”) is a mid-sized European bank established in Amsterdam, the Netherlands since 1990 and serves to corporate and institutional and retail clientele. GBI is a wholly owned subsidiary of Turkiye Garanti Bankasi A.S. (Garanti) and has presence in Germany, Switzerland and Turkey. Our ultimate parent is BBVA. Aa dynamic “global boutique” bank, Garanti BBVA International offers fast, accurate, innovative, tailor-made and country-specific financial solutions in selected business lines though highly skilled and diverse talent management. We embrace creativity, are centered towards teamwork and oriented to create multicultural environment as we believe this to be a crucial element. Our vision is future-oriented and as a one big team GBI strives for corporate excellence and goal achievement. By joining our organization, you will find yourself constantly challenged and must be prone to apply out-of-the box thinking.

Life at Garanti BBVA International

GBI is a place for people who dream big and make their dream their goal. We look for people who will challenge the status quo in order to grow. We stand as one team, one family and together we are empowered to create our unique path, be agile, be curious and innovative. Strong partnerships ensure our success. Strong teams hold our foundation. We believe that diversity drives innovation and fosters personal development. We aim to create a working environment where employees are able to learn through support and coaching while contributing visibly to the success of bank.

Our Core Values

GBI is part of BBVA, an integrated and innovative financial institution that looks to the future, created with the mission of financing people’s dreams. That spirit continues to inspire us today and encourages us to transform people’s lives by helping them make the best decisions to fulfil their dreams. This mission is underpinned by our Purpose: “Support your drive to go further”. We live these values, which make us strong and allow us to achieve our purpose so we can keep creating opportunities.

Customer Comes First
We see our work from the customer's perspective, as we incorporate their point of view in every decision we make and always put their interests first. We meet our customer's needs in an agile way, overcoming any difficulties that arise.

Think Big
We want to amaze our customers with the best solutions to generate unique experiences. To achieve this, we set ambitious and inspirational challenges for ourselves, while questioning everything we do and posing new ways of doing things.

One Team
We are committed both to our individual role and the company's objectives as our own. We work as one team, trust our colleagues and break silos between units and hierarchical barriers.

Application:

If you are ready to join our team and contribute to the success of company, we encourage you to apply by submitting your resume and a cover letter. You have two options to apply:

• Online Application: Click on the link below to access our online application portal and submit your application.

• Email Application: Alternatively, you can send your application documents (resume and cover letter) directly to hr@garantibank.eu.

We appreciate your interest in our organization and look forward to reviewing your application. Should you have any questions or require further information, please don't hesitate to reach out.

Please note that we do not appreciate any acquisition efforts for this vacancy by recruitment agencies.