We are seeking an experienced and detail-oriented Vendor Manager with a strong background in vendor management, third-party risk management, and vendor performance management. The ideal candidate will have experience in managing vendor relationships, ensuring compliance with industry regulations (in-depth knowledge of the Digital Operational Resilience Act (DORA) and the European Banking Authority (EBA) outsourcing guidelines) reviewing and negotiating contracts, and optimizing vendor performance to align with the company’s strategic goals

Your role:

Key Responsibilities:

• Vendor Management & Relationship Building:
  • Lead the end-to-end vendor management process, including sourcing, onboarding, and evaluating vendors.
  • Develop and maintain strategic relationships with key vendors and suppliers to ensure optimal service delivery and value for the organization.
  • Oversee the end-to-end vendor management process, from selection and onboarding to performance monitoring and contract renewal/termination.
  • Manage the vendor negotiation process and ensure contracts align with business needs and regulatory requirements.
  • Collaborate with cross-functional teams (e.g., procurement, legal, IT, compliance) to ensure alignment on vendor management objectives and performance.
  • Act as the main point of contact for vendors, resolving issues promptly and efficiently.
  • Monitor and assess vendor performance, ensuring compliance with service level agreements (SLAs), key performance indicators (KPIs), and business objectives.
  • Implement and track performance improvement initiatives and collaborate with vendors to address performance gaps or issues.
  • Produce regular performance reports for stakeholders, highlighting key metrics, trends, and any areas of concern.
• Compliance with Regulation:
  • Ensure compliance with relevant regulations, including the Digital Operational Resilience Act (DORA) and EBA outsourcing guidelines, across all vendor relationships.
  • Keep up-to-date with regulatory changes and industry trends, ensuring the organization remains compliant with evolving requirements.
  • Assist in developing and implementing policies and procedures to manage outsourcing risks in line with DORA and EBA guidelines. 
  • Implement and oversee governance processes to maintain compliance, mitigate risks, and safeguard operational resilience across the supply chain.
  • Provide guidance on DORA compliance in the context of vendor risk management, data protection, and operational continuity.
  • Work closely with internal legal, risk, and compliance teams to ensure vendors meet all required regulatory standards 
• Contract Management & Review:
  • Oversee the drafting, negotiation, and execution of contracts with vendors, ensuring alignment with business needs and compliance with internal policies.
  • Conduct comprehensive contract reviews to identify risks, opportunities, and areas for improvement.
  • Develop and implement processes for tracking contract terms, renewals, and amendments to ensure timely compliance and reduce business disruptions.
  • Collaborate with legal teams to ensure contracts reflect all necessary legal and regulatory requirements. 
• Third-Party Risk Management:
  • Implement a robust vendor risk management framework to ensure vendor risks are continuously monitored and mitigated.
  • Identify and assess third-party risks (operational, financial, regulatory, reputational) associated with vendors and ensure robust mitigation strategies are in place.
  • Conduct regular risk assessments, audits, and reviews of vendor relationships to ensure compliance with internal policies, regulations, and industry best practices.
  • Ensure all third-party risk management activities are documented, tracked, and reported to senior management
• Reporting & Documentation:
  • Maintain accurate records of vendor performance, contracts, compliance audits, and risk assessments.
  • Provide regular updates to senior leadership regarding vendor performance, compliance status, and risk mitigation efforts.
  • Create reports on vendor-related metrics, compliance issues, and areas for continuous improvement.
  • Address vendor-related issues, including operational disruptions, compliance concerns, and performance failures.
  • Drive continuous improvement initiatives in the vendor management process to enhance efficiency, effectiveness, and risk mitigation.

Who are we looking for?

A colleague open-minded, very curious by nature and passionate about your job. You are not afraid to handle various tasks at the same time and meet tight deadlines. You are thinking proactively and always a step ahead, finding solutions with both internal and external stakeholders. You are a cooperating person who listens and invests in the work & persons to achieve common goals. You must naturally think out of the box and navigate in a fast changing and complex environment by questioning the how & the why.

Skills/Qualifications:

• Minimum of 5 years of experience in vendor management, third-party management, contract management, or a related field.
• In-depth knowledge of the Digital Operational Resilience Act (DORA) and European Banking Authority (EBA) outsourcing guidelines and its implications for third-party and vendor management.
• Proven experience in contract negotiation, drafting, and review, with the ability to assess risks and ensure legal compliance.
• Strong understanding of third-party risk management frameworks and best practices.
• Excellent communication and negotiation skills, with the ability to interact with both internal stakeholders and external vendors effectively.
• Detail-oriented with strong analytical and problem-solving abilities.
• Ability to work independently and as part of a cross-functional team.
• Familiarity with contract management software and vendor management platforms.

Preferred Skills:

• Certifications in Vendor Management, Contract Management, or Risk Management (e.g., CPM, CSM, CRMP).
• Experience in financial services or regulated industries preferred.
• Knowledge of relevant risk management frameworks, regulations, and industry best practices.
• Proficient in vendor management software and tools (e.g., procurement platforms, risk management systems).

Education:

• Bachelor’s degree in Business Administration, Supply Chain Management, Law, or related field. A Master’s degree is a plus.

What we offer.

• Becoming part of a dynamic team in an international working environment.
• 30 vacation days.
• 13th Month.
• 8% holiday payment
• Laptop and Mobile phone.
• Annual extra appreciation payment.
• Pension Plan - Defined contribution scheme
• Collective Health Insurance – discount on additional health insurance.
• Educational budget and access to Coursera trainings

Our organization:

Work at Garanti BBVA International
Garanti BBVA International (“GBI”) is a mid-sized European bank established in Amsterdam, the Netherlands since 1990 and serves to corporate and institutional and retail clientele. GBI is a wholly owned subsidiary of Turkiye Garanti Bankasi A.S. (Garanti) and has presence in Germany, Switzerland and Turkey. Our ultimate parent is BBVA. Aa dynamic “global boutique” bank, Garanti BBVA International offers fast, accurate, innovative, tailor-made and country-specific financial solutions in selected business lines though highly skilled and diverse talent management. We embrace creativity, are centered towards teamwork and oriented to create multicultural environment as we believe this to be a crucial element. Our vision is future-oriented and as a one big team GBI strives for corporate excellence and goal achievement. By joining our organization, you will find yourself constantly challenged and must be prone to apply out-of-the box thinking.

Life at Garanti BBVA International

GBI is a place for people who dream big and make their dream their goal. We look for people who will challenge the status quo in order to grow. We stand as one team, one family and together we are empowered to create our unique path, be agile, be curious and innovative. Strong partnerships ensure our success. Strong teams hold our foundation. We believe that diversity drives innovation and fosters personal development. We aim to create a working environment where employees are able to learn through support and coaching while contributing visibly to the success of bank.

Our Core Values

GBI is part of BBVA, an integrated and innovative financial institution that looks to the future, created with the mission of financing people’s dreams. That spirit continues to inspire us today and encourages us to transform people’s lives by helping them make the best decisions to fulfil their dreams. This mission is underpinned by our Purpose: “To bring the age of opportunity to everyone”. We live these values, which make us strong and allow us to achieve our purpose so we can keep creating opportunities.

Customer Comes First
We see our work from the customer's perspective, as we incorporate their point of view in every decision we make and always put their interests first. We meet our customer's needs in an agile way, overcoming any difficulties that arise.

Think Big
We want to amaze our customers with the best solutions to generate unique experiences. To achieve this, we set ambitious and inspirational challenges for ourselves, while questioning everything we do and posing new ways of doing things.

One Team
We are committed both to our individual role and the company's objectives as our own. We work as one team, trust our colleagues and break silos between units and hierarchical barriers.

Application:

If you are ready to join our team and contribute to the success of company, we encourage you to apply by submitting your resume and a cover letter. 

Online Application: Click on the link below to access our online application portal and submit your application.

We appreciate your interest in our organization and look forward to reviewing your application. Should you have any questions or require further information, please don't hesitate to reach out.

Please note that we do not appreciate any acquisition efforts for this vacancy by recruitment agencies.