Your role:

As a Business Analyst Systems of Engagement POM/ Deal you lead complex business analysis projects; develop and implement solutions that address critical business needs; collaborate with cross-functional teams to ensure project success; actively contribute to strategic planning and process improvement initiatives across the organization.

Key Responsibilities:

• Provide expertise in business analysis and Agile methodologies; advise on best practices and solutions; lead critical projects with significant impact; contribute to the development of standards and procedures; mentor other business analysts, ensuring the adoption of industry-leading practices and the successful delivery of high-impact projects. Emphasis on continuous learning and staying updated on industry trends.
• Lead process enhancements across existing systems to optimize performance and improve efficiency.
• Create user stories, define test scenarios, and oversee planning and the user acceptance process for system improvements.
• Support various process enhancement projects, ensuring alignment with business goals and operational excellence.
• Coordinate IT projects, collaborating with cross-functional teams to ensure smooth delivery and implementation.
• Generate and review periodic control reporting, taking necessary follow-up actions to maintain standards.
• Define process control points and ensure they are effectively monitored and optimized.
• Conduct gap analysis between internal policies and procedures, identifying areas of improvement.
• Keep procedures up to date, ensuring compliance and alignment with best practices and regulatory standards.
• Monitor and follow up on KPI’s related to operational excellence, proposing new metrics where applicable.
• Contribute to new product and service studies, providing valuable insights based on market and customer data.
• Analyze customer behavior and trends to inform decision-making and business strategies.
• Manage relationships with both new and existing third parties, overseeing requirements definition, contract review, and solution implementation.
• Conduct impact assessments to ensure that existing processes and systems are evaluated and improved.

Who are we looking for?

A colleague open-minded, very curious by nature and passionate about your job. You are not afraid to handle various tasks at the same time and meet tight deadlines. You are thinking proactively and always a step ahead, finding solutions with both internal and external stakeholders. You are a cooperating person who listens and invests in the work & persons to achieve common goals. You must naturally think out of the box and navigate in a fast changing and complex environment by questioning the how & the why.

Skills/Qualifications:

• Payments Expertise: Strong understanding of payment systems, including instant payments (SEPA Instant, SWIFT GPI, RTP, TARGET2) and cross-border transactions.
• Regulatory Knowledge: Familiarity with financial regulations such as PSD2, AML, KYC, and payment security standards.
• Technical Acumen: Experience with APIs, payment gateways, and system integrations related to payment processing.
• Agile Product Management: Expertise in Agile methodologies, backlog management, and sprint delivery.
• Stakeholder Engagement: Strong ability to work with diverse teams, including developers, compliance, and external payment providers.

What we offer.

• Becoming part of a dynamic team in an international working environment.
• 30 vacation days.
• 13th Month.
• 8% holiday payment
• Laptop and Mobile phone.
• Annual extra appreciation payment.
• Pension Plan - Defined contribution scheme
• Collective Health Insurance – discount on additional health insurance.
• Educational budget and access to Coursera trainings

Our organization:

Work at Garanti BBVA International
Garanti BBVA International (“GBI”) is a mid-sized European bank established in Amsterdam, the Netherlands since 1990 and serves to corporate and institutional and retail clientele. GBI is a wholly owned subsidiary of Turkiye Garanti Bankasi A.S. (Garanti) and has presence in Germany, Switzerland and Turkey. Our ultimate parent is BBVA. Aa dynamic “global boutique” bank, Garanti BBVA International offers fast, accurate, innovative, tailor-made and country-specific financial solutions in selected business lines though highly skilled and diverse talent management. We embrace creativity, are centered towards teamwork and oriented to create multicultural environment as we believe this to be a crucial element. Our vision is future-oriented and as a one big team GBI strives for corporate excellence and goal achievement. By joining our organization, you will find yourself constantly challenged and must be prone to apply out-of-the box thinking.

Life at Garanti BBVA International

GBI is a place for people who dream big and make their dream their goal. We look for people who will challenge the status quo in order to grow. We stand as one team, one family and together we are empowered to create our unique path, be agile, be curious and innovative. Strong partnerships ensure our success. Strong teams hold our foundation. We believe that diversity drives innovation and fosters personal development. We aim to create a working environment where employees are able to learn through support and coaching while contributing visibly to the success of bank.

Our Core Values

GBI is part of BBVA, an integrated and innovative financial institution that looks to the future, created with the mission of financing people’s dreams. That spirit continues to inspire us today and encourages us to transform people’s lives by helping them make the best decisions to fulfil their dreams. This mission is underpinned by our Purpose: “To bring the age of opportunity to everyone”. We live these values, which make us strong and allow us to achieve our purpose so we can keep creating opportunities.

Customer Comes First
We see our work from the customer's perspective, as we incorporate their point of view in every decision we make and always put their interests first. We meet our customer's needs in an agile way, overcoming any difficulties that arise.

Think Big
We want to amaze our customers with the best solutions to generate unique experiences. To achieve this, we set ambitious and inspirational challenges for ourselves, while questioning everything we do and posing new ways of doing things.

One Team
We are committed both to our individual role and the company's objectives as our own. We work as one team, trust our colleagues and break silos between units and hierarchical barriers.

Application:

If you are ready to join our team and contribute to the success of company, we encourage you to apply by submitting your resume and a cover letter. 

Click on the link below to access our online application portal and submit your application.

We appreciate your interest in our organization and look forward to reviewing your application. Should you have any questions or require further information, please don't hesitate to reach out.

Please note that we do not appreciate any acquisition efforts for this vacancy by recruitment agencies.